NEW RELEASE · AGENTIC SHOPPING WHITEPAPER

When shoppers ask AI, is your product in the answer?

How shopping assistants choose which products to recommend, and a 90-day plan for CPG brands to measure and improve their place in the shortlist.


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DATA FROM THE PAPER ✧

+393%

Growth in AI-referred traffic to US retail sites in Q1 2026, year-on-year.

Adobe Analytics

54%

Higher conversion for AI-referred visits than for non-AI traffic in May 2026.

Adobe Analytics

48%

Share of cited sources that were earned media, in an analysis of 240 branded prompts.

Omniscient Digital

6th → Top 3

Dell's position in Amazon UK's assistant share of voice after rewriting its product content.


WHAT YOU'LL FIND INSIDE
Five chapters, one 90-day plan

 

01

What changed for the shopper

From keyword to situation, and what AI already decides.

02

Where selection happens

Retail assistants, personal AI agents and general assistants.

03

What decides selection

The product page and the sources beyond it.

04

What the evidence shows

The Dell case on Amazon UK.

05

The next 90 days

A five-step method and a decision table.

 

WHAT YOU'LL FIND INSIDE

Four chapters, one
inconvenient truth

The digital shelf was built on a premise that has reached its limits.

This paper traces what went wrong, what is replacing it, and how the organisations that move first are likely to pull ahead.

DSM_icon_faster-insights
A shelf where decisions take too long

→ Why online grocery penetration sits at 12.5% when beauty and pet care have passed 40%.

→ Dashboard fatigue, the OODA loop, and the architectural failure no tool refresh can fix.

DSM_icon_ai-agents
How AI is reshaping both sides of the shelf

→ Rufus, Sparky, and off-platform assistants absorbing the research work your shelf was built to enable.

→ What that means for attribution, for content, and for your category.

DSM_icon_team-prod
A new operating model for eCom teams

→ From managing PDPs to managing an influence surface.

→ Why SEO and GEO follow completely different logic, and which cross-functional teams your eCom org has never needed before.

RMM_Total Media Coverage
How to organize for AI commerce

→ GEO task force design, the AI Agent Manager role, and the displacement vs. augmentation choice that separates the Klarnas from the IKEAs.

→ Plus a phased 4-step readiness roadmap.

DSM_icon_ai-agents
80 to 90% of working time goes to collecting and preparing data. 10 to 20% is left for the decisions that drive performance.
FROM THE PAPER - PAGE 4
DSM_icon_ai-agents
80 to 90% of working time goes to collecting and preparing data. 10 to 20% is left for the decisions that drive performance.
FROM THE PAPER - PAGE 4

WHO READS THIS

Written for the 
people who run the shelf and brand

If you lead eCommerce, digital shelf, brand, or retail media at a global CPG company, this paper gives you a method you can start with one category and read results within 90 days.


Digital shelf managers
Digital shelf managers
Planning
eCom directors
Optimization
CPG brand teams
Optimization
Category leads
Planning
CMOs
Digital shelf managers
Retail media managers
Optimization
Insights leaders

ABOUT THE AUTHOR

Valeria Bellani - Founder & CRO at Shalion

Valeria Bellani | Founder & CRO at Shalion

Valeria Bellani is CRO and co-founder of Shalion, the AI-first digital shelf and retail media intelligence platform for global consumer brands. With more than 30 years in market research, she has spent her career turning data into decisions for some of the world’s leading brands. As AI takes over more of the shortlisting that precedes a purchase, her focus is on giving brands the visibility and tools to earn a place in the answer. She is a regular voice on retail media, including her talk at Retail Media Congress 2024 on retail media beyond Amazon.

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GET THE PAPER

Read the full whitepaper
and start measuring what AI selects

Free to download. What you'll find inside:

→ Data on AI-referred traffic, Rufus and Sparky usage, and shopper trust in delegated payment

→ A 90-day plan to optimize search against AI selection, and the inputs that matter in each environment

→  A real-world case study with Dell on Amazon UK, with gains and losses by intent

→ The 5 step method and a decision table for your first category

COMPLETE THE FORM TO GET YOUR COPY